Why is my water bill so high?

There is a monthly minimum water bill for up to 2,000 gallons of water. After that, the water increases every 100 gallons. Sewer charges are based on water usage. If you have questions, you can always contact the water department at 217-324-2022.

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1. When are leaf pickup days?
2. When is brush pick-up?
3. How do I report ordinance violations?
4. How do I request that a tree be removed?
5. How do I report a street light outage?
6. How do I request a road sign to be installed in my neighborhood?
7. Why is my water bill so high?
8. How do I pay my water bill?
9. How do I connect or shut off water services?
10. What is the cost of water service?
11. How do I pay my sewer bill and when is it due?
12. When is Citywide Clean Up in the spring and fall?
13. Where can I recycle?
14. What is the process of getting a sidewalk?
15. How do I report potholes and street issues?
16. How can I pay for my permit online?
17. Where are boil orders posted?